Justification for Our Privacy Policy

This notification explains our policies and practices for managing information and data. Our website collects various types of information from our client, website visitors and other users of our programs, services and digital media, including websites or mobile applications operated by or on our behalf.

Details About You We Collect

The personal information collected and held about you includes but is not limited to:
  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:
  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and
from third parties, such as:
  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

How We Process Your Data

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:
  • To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
  • To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
  • In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
  • As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.
The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement. Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information. We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list. We also use information in aggregate form (so that no individual user is identified) for the following purposes:
  • For marketing analytics
  • To aid strategic development
  • To audit usage of the System

Privacy Protocols with Third Parties

If you visit our homepage, your surfing pattern might be analyzed statistically. This happens especially with cookies and with programs for analysis. The analysis of your surfing pattern is normally anonymous. This pattern cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

Handling and Storing Your Data

Information Exchange Guidelines We may share your information as outlined in our privacy policy or as specified when we collect the information from you. We commit to not selling, renting, or swapping your information, nor allowing our partners or service providers to use your information for their own commercial gains without your consent. Details on Information Sharing:
  • Service Providers: We engage other companies and individuals to perform functions on our behalf, such as hosting our digital platforms or managing communications. These service providers may access your information only when necessary to perform their functions and are obligated to keep your information confidential and secure.
  • Legal Obligations: We may disclose your information if legally required or to cooperate with law enforcement and regulatory authorities in cases of misconduct related to our services.
  • Aggregated and Anonymous Data: We use and disclose aggregated or anonymized data that does not identify you for various purposes, such as improving our services or for research. This data may also be shared with third parties freely.
  • Business Partners: We may share your information with trusted business partners for marketing purposes or to offer you relevant products, but once shared, this data is beyond our control, although we require our partners to uphold data security standards.

Links to Offsite Web Pages

From time to time, our website may offer links to other websites which are not under the control of our company and are outside of our operational domain. These external sites do not fall under the scope of this privacy policy, and we are not responsible for their content or their privacy practices. We advise our users to be cautious and to read the privacy statements of these external sites thoroughly before continuing to use them.

Opting Out of Cookies

On our site, opting to save your name, email, and website in cookies simplifies your process for future comments. These cookies last for one year. We also use cookies to verify if your browser accepts cookies when you visit our login page, enhancing site security and user experience. More detailed settings, such as login retention and display preferences, are controlled through cookies as outlined in our detailed policy.

Your Control and Regulatory Rights

If you possess an account with us or have left comments, you may request a file with the personal data we have about you, which includes data you've provided. You can also ask for the deletion of your personal data, except for data required by us for administrative, legal, or security needs.